Information Technology Infrastructure Manager

Role SummaryThe Infrastructure Transformation Lead is responsible for driving modernization and optimization of the enterprise infrastructure landscape, including datacenter, cloud, network, workplace, security, and IT operations. This role provides strategic leadership, oversees transformation initiatives, ensures alignment with business goals, and delivers improved resilience, performance, security, and cost efficiency across the IT environmentKey Responsibilities1. Transformation Strategy & RoadmapDefine and execute Infrastructure Transformation Roadmap covering cloud adoption, modernization, automation, and operational excellence.Assess current-state architecture and define target-state models aligned with business objectives.Lead cost optimization, scalability, resiliency, and performance improvement initiatives.2. Program LeadershipLead end-to-end planning and delivery of infrastructure transformation programs.Drive cross-functional and multi-vendor coordination to implement new technologies.Crate and Monitor project milestones, risks, dependencies, budgets, and governance.Create presentation on transformation roadmap and liaison directly with customer IT Director and Transformation lead3. Cloud & Datacenter ModernizationLead datacenter consolidation, cloud migration, hybrid cloud enablement, and infrastructure-as-code adoption.Champion standards for AWS/Azure/GCP, virtualization, storage, and compute platforms.4. Network & Security TransformationModernize enterprise network (SD-WAN, LAN/WLAN, Zero Trust, segmentation).Partner with security teams to align transformation work with cyber frameworks (NIST, ISO 27001, CIS).5. Workplace & End-User Services ModernizationDrive transformation of digital workplace solutions including M365, collaboration tools, VDI, endpoint management (Intune/SCCM), and employee experience platforms.Improve device lifecycle, automation, self-service, and experience monitoring.6. Operational ExcellenceImplement automation, AIOps, observability, CMDB enhancements, and SRE practices.Standardize ITIL-based processes across Incident, Problem, Change, Service Request, Assets, and Knowledge Management.Drive SLA adherence, performance improvements, and service maturity uplift.7. Stakeholder Management & CommunicationCollaborate with CIO, business units, and technical teams to ensure transformation alignment.Produce executive dashboards, business cases, ROI models, and transformation updates.Manage partner and vendor relationships to ensure optimal outcomes.Required Skills & Experience10–12 years of experience in Infrastructure, Cloud, or IT Operations.Proven leadership in infrastructure modernization or transformation programs.Strong knowledge of:Cloud (Azure/AWS/GCP)Datacenter technologies (VMware, Storage, Backups)Networking (SD-WAN, security, routing)Workplace & endpoint managementAutomation & DevOps practicesITSM / ITIL frameworksStrong program management and stakeholder communication skills.Ability to design future-state architectures and drive change across distributed teams.Preferred QualificationsCertifications: Azure Architect, AWS Solutions Architect, CCNP/CCIE, ITIL Expert, TOGAF, PMP/Prince2.Experience with multi-country rollouts or large enterprise environments.Vendor and budget management experience.Key AttributesStrategic thinker with strong execution capabilityThought leadership styleChange championStrong analytical and problem-solving mindsetExcellent communication and presentation skills

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