Customer Support (CRM)

Job Description:We are looking for enthusiastic and customer-focused Customer Support Executives for an Inbound Voice Process. The role involves handling incoming customer calls, resolving queries, and ensuring high levels of customer satisfaction.Key Responsibilities:- Handle inbound customer calls professionally and efficiently - Understand customer issues and provide accurate solutions - Resolve queries related to products/services, billing, or technical support - Maintain proper call etiquette and communication standards - Document customer interactions and update CRM systems - Escalate unresolved issues to the relevant team when required - Meet quality, productivity, and customer satisfaction benchmarksEligibility Criteria:- Education: Any Graduate - Experience: - Freshers are welcome - Up to 3 years of experience in customer support / BPO (Inbound Voice preferred)Qualification: Any GraduateInsurence Is good a Plus.- Hindi and English is mandatory and Graduation is mandatory

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