Customer Support Representative

Customer Support Representative - B2BHolidays  About Us:  B2BHolidays is a leading travel technology company based in London, specialising in providing flight and hotel services to online travel agencies and government organisations globally. We are a cutting-edge technology company at the forefront of a high-traffic and big data projects.  The opportunity:  We are seeking an exceptional individual to work as a customer support agent to join our dynamic team. You will play an important role in ensuring the efficient functioning of our operational duties.   What you will do:  Ensuring efficient functioning of the booking platform by monitoring the bookings regularly  Monitoring inventory Coordinating with hotels to secure reservations  Resolving customer issues Implementing operational improvements Ensuring compliance with company policies and industry regulations  What is expected from you:  Excellent communication skills in both verbal and written languages Strong organisational and analytical skills Quick to adapt to a new environment and new colleagues Quick to learn new systems Flexible to work different shifts throughout the day  What we offer:  A challenging and collaborative environment where your contributions make a real impact  The opportunity to work with the latest technologies and shape the future of both our products and the travel industry  Potential for a rewarding long-term career within a growing company  

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