Job Title:
Need Ready-Made AI Chatbot & AI Agent scalable SaaS Platform (Omnichannel)
Company: Investor Gate
Location: Ajmer, Rajasthan
Created: 2026-01-07
Job Type: Full Time
Job Description:
Looking for a Ready-Made AI Chatbot & AI Agent Platform (Omnichannel) OverviewWe are looking for a ready-made (existing) AI Chatbot & AI Agent platform, not custom development from scratch.The solution should already support live chat, WhatsApp integration, and omnichannel customer communication, with the ability to be deployed as a scalable SaaS platform for multiple clients.Our goal is to onboard customers quickly, allow them to connect their channels (WhatsApp, website live chat, etc.), and manage all conversations from a unified inbox Core Requirements (Must Have)AI Chatbot & AI AgentsPrebuilt AI chatbot and AI agent capabilitiesSupport for conversational flows, bot trees, and AI + rule-based logicAI-to-human handoverOmnichannel CommunicationWhatsApp integration (official APIs preferred)Website live chat widget (customizable popup)SMS and email support (or roadmap availability)Unified inbox for all channelsLive Chat & Agent ConsoleAgent dashboard to manage conversations from all channelsReal-time notificationsConversation history and customer contextTeam and agent managementSaaS & Multi-TenantMulti-tenant architecture (multiple customer accounts)Subscription plans & billing supportAbility to onboard new customers easilyWhite-label or rebranding options (preferred)IntegrationsCRM integrations (e.g. Zoho, Salesforce, HubSpot)Ticketing systems (e.g. Jira, Zendesk or similar)E-commerce platforms (Shopify, WooCommerce, WordPress)API & Webhook support for custom integrationsAutomation & WorkflowsBuilt-in automation or integration with tools like n8nAutomated workflows for:Customer onboardingLead routingSupport ticket creationNotifications and escalationsNice to Have / Advanced FeaturesAI Voice AgentsVoice Call Center integration (Twilio / SIP or similar)Speech-to-Text and Text-to-SpeechAnalytics and reporting dashboardsCloud-hosted (AWS or equivalent)Marketplace or plugin ecosystemWhat We Are Not Looking ForFull custom development from scratchEarly-stage prototypes without production readiness