Delivery Manager

The Senior Manager- Delivery will lead execution of cybersecurity projects across industrial OT and enterprise IT environments. This role demands ownership of client-facing delivery, team management, and execution of cybersecurity projects that span assessments, implementation, and managed services.The candidate will act as a project owner for multiple customer engagements, managing delivery teams, coordinating across functions, and driving outcomes aligned to SLAs, quality metrics, and business value.Qualification DetailsBachelor’s degree (Engineering or Computer Science preferred)Certifications: PMP, ITIL, ISO 27001 LA, CISSP or equivalent.Experience with cybersecurity tools: NGFW, SIEM, EDR, IAM, PAM, vulnerability management, etc.Prior experience in managed services or consulting firms.Must-have12 + years of experience in cybersecurity project delivery, including minimum 5 years in team or program management.Strong exposure to OT and/or IT cybersecurity technologies, services, and architectures.Hands-on familiarity with industry standards like NIST, ISO 27001, IEC 62443, ITIL.Client-facing experience with large industrial or infra clients (power, ports, airports, etc.).Strong people and delivery management skills with project financial awareness.Key ResponsibilitiesProject Execution & OwnershipOwn and execute cybersecurity projects end-to-end, across OT/IT domains.Define delivery plans, allocate resources, manage risks, and ensure timely and quality completion.Track SLAs, cost, effort, and productivity metrics across engagements.Escalation point for operational or client issues; ensure swift resolution.Client Engagement & GovernanceAct as day-to-day interface with customer stakeholders for all delivery matters.Drive reviews, reporting cadence, and continuous feedback loops.Translate client needs into actionable tasks, ensuring alignment with contractual scope.Team & People ManagementManage delivery personnel including leads and engineers.Develop high-performing teams and drive retention.Process Adherence & Quality AssuranceEnsure adherence to delivery frameworks (NIST, ISO 27001, ITIL, etc.).Institutionalize reusable delivery accelerators, templates, and knowledge-sharing practices.Identify improvement areas and drive operational efficiency initiatives.Interested candidates can email their resumes to joy.saha@

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