Key Account Manager - Ecommerce

About BrillareBrillare is a home grown personal care brand founded by a renowned formulation scientist and led by a strong management team from Tier 1 institutions and advised by industry leaders from digital,e-commerce and FMCG space.We are the first Zero Dilution brand in India with 100% natural, safe and cruelty-free products. Being one the fastest growing D2C brand, we have a strong presence across D2C website, 15 onlinemarketplaces, exclusive brand outlets and premium salon chains. We are financially backed byEmami, 2500+ cr. leading FMCG Company.We are an organization that values and nurtures dynamic, fast-paces, high-growth environments.• Entrepreneurial spirit: We are imaginative, we take initiative, and we take ownership. We lovechallenges and learn from our mistakes faster to move forward together. Our unwavering focus is to provide our consumers with best in class products, always.• Consumer Obsession: We are a growing team with ambitious goals and driven by only oneprinciple - Consumer first. Nothing else. Nothing more.• Collaborative environment: We are positive, open-minded, and value everyone’s ideas. No complex hierarchies or red tape, we work as one team and combine our collective strengths.To discover more about us, please check out at Title - Key Account Manager - EcommerceWe are looking for a Key Account Manager - E-commerce to own and scale performance across key online marketplaces. This role will be responsible for managing key accounts, driving topline growth, executing platform marketing, and improving operational efficiency across channels like Nykaa, Myntra, Tira, etc.The ideal candidate is data-driven, execution-focused, and marketplace-savvy, with strong ownership mindset.Key ResponsibilitiesKey Account ManagementOwn and manage key marketplace accountsBuild and maintain strong relationships with platform category managers and account managersLead quarterly growth discussionsBusiness Growth & RevenueDrive GMV, revenue, and profitability across assigned platformsIdentify growth levers including assortment expansion, pricing, promos, and visibilityMonitor competitor activity and category trendsPlatform Marketing & VisibilityPlan and execute platform marketing campaigns (Deals, Ads, Events, Brand Days)Manage Platform ads in coordination with internal teamsOptimize content, search visibility, and conversion metricsOperations & ExecutionEnsure stock availability, fill rates, and SLA adherenceCoordinate with supply chain and operations teams to minimize OOS and cancellationsOwn catalog hygiene, listings, and new product launchesData & ReportingTrack daily/weekly/monthly KPIs:GMV, ROAS, contribution margin, OOS, fill rate, conversionPrepare performance reports and actionable insights for leadershipUse data to optimize pricing, discounts, and ad spendsRequired Qualifications2+ years of experienceStrong hands-on experience with Nykaa, Myntra, FlipkartExperience in FMCG / D2C brands preferredStrong understanding of marketplace ads, promos, and algorithmsExcellent Excel & data analysis skillsExcellent communication and negotiation skills.Skills & CompetenciesOwnership mindset & execution excellenceStrong negotiation and stakeholder management skillsAnalytical and problem-solving abilityFast-paced startup adaptabilityClear communication & collaboration

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