Microsoft Dynamics 365 Sales CRM Developer/Specialist

Microsoft Dynamics 365 Sales CRM Developer/SpecialistLocation: AhmedabadExperience Required: 3–4 years minimum in Dynamics 365 CRM (Sales)and related technologiesJob Type: Full-timeAbout UsWe are a leading ICT company specializing in Internet Service Provision, Systems Integration, and Managed Services. As part of our on going digital transformation, we have integrated Microsoft Dynamics 365 Sales CRM to enhance our sales pipeline, customer journey management, and revenue operations. Alongside our custom in-house CRM/ERP platform, this hybrid model supports our mission-critical business needs.We are looking for a Microsoft Dynamics 365 Sales CRM Developer/Specialist who is hands-on, technically adept, and passionate about building scalable CRM solutions.Key ResponsibilitiesDesign, configure, and customize Microsoft Dynamics 365 Sales CRM entities, forms, views, workflows, and business rules.Develop custom plug-ins using C# and .NET Framework, custom workflows, and Azure Functions to meet complex business requirements.Integrate Dynamics 365 Sales CRM with existing in-house CRM/ERP systems via REST APIs and other Logic Apps.Create and maintain Power Automate (Flow),Power Apps, and Power BI dashboards to support sales operations and KPIs.Participate in solution architecture design and provide strategic inputs for CRM roadmap and data model design.Develop and maintain JavaScript client-side logic for enhanced form behavior and user interactivity.Ensure data consistency, security roles, and compliance with business rules across the CRM system.Create technical documentation, test plans, and deployment guides following Agile/Scrum methodology.Provide training and support to internal users across Sales ,Pre-Sales, and Customer Success teams.Proactively analyze system performance, implement enhancements, and troubleshoot errors and integration issues.Minimum 3-4 years hands-on experience with Microsoft Dynamics365 Sales CRM, including plugin development and configuration.Proficiency in:C# / .NET Core/ .NET FrameworkJavaScript, Web ResourcesPower Platform (Power Apps, Power Automate)Data verse / Common Data Service (CDS)Fetch XML / LINQDynamics 365 SDKExperience with CI/CD pipelines for Dynamics using Azure DevOps or other deployment tools.Solid understanding of Sales business processes including Lead > Opportunity > Quote > Order > Invoice lifecycle.Exposure to Azure Logic Apps, Service Bus, and Azure Functions for CRM integrations.Familiarity with CRM Security Model, including teams, roles ,and access levels.Knowledge of Microsoft Data verse API, OData, and Web API.Working knowledge of SQL Server and fetch-based report writing.Strong communication and documentation skills.Preferred (Nice-to-Have):Microsoft Certifications in Dynamics 365 Sales Functional Consultant Associate or Power Platform Developer Associate.Experience integrating CRM with external sales portals, e-commerce platforms, or marketing automation tools.Understanding of DevOps practices, version control (e.g., Git), and release management for CRM solutions.Prior experience in ICT/ISP/System Integration domains is highly advantageous.

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