Customer Care Executive

● Make a high volume of outbound calls to leads generated through campaigns, website signups, and other digital channels. ● Qualify leads based on interest level, investment readiness, and profile fit. ● Schedule calls/meetings with the internal sales team for high-intent leads. ● Update and maintain accurate records in CRM with call outcomes and lead status. ● Achieve daily/weekly call and lead-qualification targets. ● Provide timely feedback on lead quality and campaign performance. ● Follow calling scripts and compliance guidelines as per the financial services industry. Learning & Growth Opportunities ● Candidates will receive structured training on bonds, fixed-income products, and the broader debt market. ● Over time, they will gain practical exposure to how fixed-income investments work, how investors evaluate opportunities, and the fundamentals of capital markets. ● Strong performers may grow into senior telecalling or RM support roles.

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