Group Chief Operating Officer

Job Opening for Group Chief Operating Officer (COO)- Ahmedabad LocationJob Location- Ahmedabad, GujaratThe Group COO will serve as the principal architect of enterprise operations and performance governance across:  Manufacturing & Production  Strategic Procurement & SCM  Quality & ISO Governance  Engineering Execution  Project Delivery  After-Sales & Lifecycle Service  ERP & Performance Reporting Systems This role carries full operational P&L influence and board-level visibility.Production:  Achieving production by managing team and making sure to satisfy all India branch offices for timely delivery.  Handling Operation Heads, team of engineers, production supervisors Experience of work study, motivating workers & engineers, applying new techniques and working towards Improving productivity by planning effectively.  Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints in the shortest possible time.Procurement:  Experience of hard-core purchase & vendor development is required.  Knowledge of costing of machining & fabrication is must.  Vendor development by global sourcing & enhancing existing vendor quality.   Maintaining stock and controlling it by establishing a system of EOQ, min stock, max stock etc. strong knowledge of Excel or ERP is required.Manufacturing Excellence:  Upgrading quality standards to the highest level so that entire machines can be exported back to our European Partners.  Creating excellence by implementing 5S, KAIZEN, LEAN Manufacturing amongst the group.Leadership:  Develop systems, implement processes amongst team and inspire team to perform.Customer support:  responsible for driving superior customer support to business clients through policies, procedures, and setting of goals.  Project Erection & Commissioning : about 200 projects per year under timeline with the help of team,  Complain Solving : Solving customer complains in shortest possible time by service department, Taking design inputs and finding root cause analysis.  Against every complain take necessary corrective and preventive actions to avoid this complain in future. Design & Quality Enhancer: Base on service engineers & customer feedback, give regular inputs to design department and make necessary changes for better quality, zero complains and adding new features.Experience  20+ years in engineered manufacturing or capital equipment  Led multi-plant operations  Driven & implemented Engineering Excellence like KIZEN, 5S etc.  Experience serving international customers  Proven history of operational turnaround or scale transformation Exposure Preferred  Automation / machinery / industrial equipment manufacturing  Global export operations  Industry 4.0 or digital manufacturing exposureLeadership DNA We are looking for:  A disciplined operator with board-level maturity  A systems architect, not a firefighter  A firm but respected cross-functional driver  Financially sharp with deep margin sensitivity  Comfortable leading in a promoter-led organization while building institutional structure

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