Sr. Mgr. / AGM - Business Operations , Emerging Markets

Job DescriptionDemand Planning support: Collaborate with Country SCM to generate and maintain a 12-month rolling forecast with latest assumptions Maintain demand planning systems to reflect latest forecast and alignment with HQ SCM Monitoring the MDM tool (including but not limited to creating material request, copy action, extending/updating material, maintaining local code, UPID etc, production planning and material control) Collaborate with countries to improve forecasting accuracy and fidelity for each market.Product Launch Coordinate with Countries to ensure accurate and timely Mfg POs for NPL products Work with Country marketing and NPL team to finalize the launch timelines for all NPL products Drive timely delivery of NPL products by leading the execution of NP Framework and NPLR meetings Update and share NP Dashboard with Leadership team at agreed frequency Finalize the Budgets for all NPL products in alignment with Country marketing and latest market scenarioForecasting: Achieve consensus for operational demand forecast by facilitating monthly forecast meeting with sales, marketing & finance and get the forecast updated on IBP through country Monitoring actual sales to drive continuous improvements in consensus forecasting with marketing and sales Update IBP forecasts basis relevant market intelligence information on pricing, promotion, market penetration Use statistical modelling to review the resulting statistical forecast model Apply error analysis techniques to improve forecasting, update best fit statistical model to generate accurate base forecast.Supply Planning, Inventory Management and Budgeting: Monitor manufacturing, supply and delivery vs plans, and follow up to ensure objectives are met Align & implement critical decisions for identified risks, opportunities & associated mitigation/action plans Lead budget planning for key products and ensure accurate budgeting in line with sales and supplies Oversee Budget vs LE performance and trigger tactical plans execution at HQ SCM and Country levels Drive LSL, slow moving and excess inventory liquidation plans through Countries to minimize write off impact Drive effective collaboration within Countries and HQ cross-functional teams (SCM/ Logistics/ PPMC/ NPL/ etc) to ensure consistent supplies of key products on OTIF basis. Define, review, and improve performance on key operational KPIs like Budget vs. LE% supplies, OTIF, Forecast Accuracy, Inventory Days, Sales Gap analysis, Full Kitting, Write-off analysis, R vs C vs A, etc Drive relevant SCM and operations execution meetings with countries Assess stock prioritization, pull forward and deferral request based on demand movements Prepare Dashboard & MIS for monthly updates/ meetings with Leadership team Share shipment modes and work with country and SCM team to reduce air shipments wherever possible. Participate in identifying products for AVD to mitigate OOS risks for key items, control costs, and maintain market competitiveness. Review safety stock levels and provide recommendations after discussions with countries, considering market demand fluctuations, new opportunities, and order trends.Functional/Technical Skills or Industry Experience Relevant qualification in Business Operations & Supply Chain Management or Logistics 10+ years of experience in an SCM function like Demand Planning/ Supply Planning / Project Management / Business Operations Previous exposure on working with statistical forecast is a plus Exposure to SCM and S&OP is a must Experience in the FMCG/Pharmaceutical industries is essential Strong knowledge of exports/imports is essential Good working knowledge with ERP systems (SAP) and forecasting tools

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