IT Admin Assistant JIS90336

Role & responsibilities: Shift Time- UK Shift-3:30 pm to 12:30 am - Mon to Fri Location- Ahmedabad Procuring, maintaining, and administering computers and office equipment. Administering corporate software systems. Deploying and enforcing security policies and procedures. Providing IT support and resolving problems for colleagues. Assisting with Onboarding of New colleagues & Exit of employees. Suggesting and implementing improvements in procedures and equipment. Maintaining knowledge of IT support, help desk procedures, products, and services. Managing any issues tracking system and reporting on issue resolution SLAs. Monitoring Office Internet traffic and Audit of Sites access & Reporting unapproved accesses or attempts. Updating Office Internet Control Policies - Restricting all unapproved categories. Qualifications & Skills required: MCA or B.Tech or B.E. or any 2-3 years workex Intermediate Level Networking knowledge Excellent communication skills - Oral + written Knowledge of help desk software + Remote control tools Knowledge of Windows, Linux & MacOS administration & networking Effective troubleshooting skills Experience as a Service desk agent or IT administrator, and understanding of the SaaS or technology industry.

Apply Now