Front Desk Receptionist

Job Title: Receptionist cum Telecaller Salary Range: ₹15,000–₹25,000/month Educational Qualification: Minimum 12th pass, preferred graduate. Experience: 2+ years in the service-based industry, preferably with telecalling experience. Key Responsibilities: Reception Duties:      1.  Client Greeting and Handling:        • Greet visitors and clients warmly.        • Direct them to the relevant department or staff member.      2.  Call Management:        • Handle incoming calls and transfer to appropriate departments.        • Maintain a professional tone and resolve general inquiries.      3.  Scheduling and Coordination:        • Manage meeting room bookings and schedules.        • Coordinate with the HR or management for interviews or client meetings.      4.  Record Maintenance:        • Maintain a visitor logbook and monitor office entries.        • Update and manage records of inquiries and feedback. Telecalling Duties:      1.  Lead Follow-Ups:        • Call prospective leads, explain services, and schedule appointments.        • Follow up with clients and ensure a seamless onboarding experience.      2.  Sales Assistance:        • Pitch basic services to interested clients when the sales team is unavailable.      3.  Data Management:        • Update CRM with call logs, feedback, and lead status. Key Qualities Required:   •      Fluent in English, Hindi, and Gujarati.   •      Strong communication and interpersonal skills.   •      Ability to multitask (reception and telecalling).   •      Professional appearance and demeanor.   •      Proficiency in MS Office and basic CRM software.   •      A proactive attitude to engage with clients and staff. ✅ Next Step (Mandatory): Complete this Pre-Screen Test within 48 hours: Applications without this test will not be considered.

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