Hi Folks,We are hiring for the below role with the leading firm.Job Title: Language Interpreter – English + SpanishDepartment: Customer Support / Language ServicesLocation: Noida, Uttar Pradesh, India.Job Type: Full-timeShift: US Shift (Rotational) PST TimeEducational Qualifications:Bachelor's degree in any discipline.Salary- Upto 11lpaInternational Languages required:Mandarin/CantoneseIndonesianRussianSpanishJob Summary:We are seeking a skilled and experienced Language Interpreter fluent in English and [SecondLanguage] to join our customer support team. The ideal candidate will have a background ininternational call centre environments, specifically serving U.S. customers. You will beresponsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, andprofessionalism at all times.Key Responsibilities:• Provide real-time, consecutive or simultaneous interpretation between English and[Second Language] during customer calls.• Assist U.S. customers in resolving queries, issues, or concerns in a courteous andefficient manner.• Accurately relay information without adding, omitting, or distorting the meaning.• Handle confidential and sensitive information with discretion and professionalism.• Maintain high-quality standards in interpretation, ensuring clarity, tone, and contextare preserved.• Work closely with team leads and QA to continuously improve communication qualityand customer satisfaction.• Adhere to call handling metrics, quality benchmarks, and compliance requirements.• Stay updated with any cultural nuances, terminology, or client-specific informationrelevant to interpreting services.Required Skills & Qualifications:• Fluency in English and Second Language – spoken• Minimum 1-2 years of experience in an international call center, preferably dealingwith U.S. customers.• Prior experience in language interpretation is highly preferred.• Excellent listening, retention, and note-taking skills.• Strong interpersonal and communication skills, with the ability to maintain aprofessional tone.• Ability to work in a fast-paced, high-pressure environment.• Basic understanding of cultural sensitivities and appropriate communicationetiquette.• Familiarity with interpreting platforms, CRM tools, and call center software is an addedadvantage.
Job Title
Hiring for Language Interpreter for Customer Support/Location-Noida/US Shift/WFO/Need candidates with English/Spanish/Indonesian/Russian/Mandarin/Cant