Job Title

PMO (Senior Analyst / PMO Lead) Technology (GCC) Location: (Gurugram/City, Country) Function: GlobalCapabilityCenter(GCC)Technology EmploymentType: Full-time Experience: 78 years ReportsTo: HeadofTechnology(GCC) RolePurpose: Weareseeking hands-on,outcome-drivenPMOprofessionaltopartnerwiththe HeadofTechnology in our GCC. The role will drive portfolio governance, delivery oversight, data-led reporting, and operating cadence across strategic technology programs. The ideal candidate combines strong analytical aptitude and data presentation / storytelling skills, understands technology landscapes, communicates crisply with senior stakeholders, and operates with ownership and minimal supervision. KeyResponsibilities: PortfolioGovernance& Planning: Establishandrunportfolio governance(intake,prioritization,roadmaps,dependencymapping, capacity planning). Maintain thetechportfoliobacklog, OKRs / KPIs,andquarterlyplanningartifacts. EnsurealignmentbetweenGCCexecutionplansandglobal technology strategy. DeliveryOversight& ExecutionControl: Trackprogrammilestones,risks/issues,decisions(RAID),scopechanges,andbenefits realization. Standardizestatus reportingandcreate executive-readydashboardsandnarratives. PartnerwithEngineering,Product, Security,andEnterprisePMOtounblock dependencies. Analytics&Reporting: Buildclear,insight-leadreports andvisualsinPowerBI / Excel / PowerPointforleadershipand global stakeholders. Drivedataqualityanda singlesourceoftruthacross Jira / AzureDevOps/Confluence. Translatedelivery dataintoactionableinsights(e.g.,cycletime,velocity, burn-down,variance metrics). Financials &VendorManagement: Trackbudgets,forecasts,andvariancesupport investmentcasesandROIreporting. CoordinateSows, invoicing,andperformancevisibilityforvendors / partners. Process&Tooling: Defineandcontinuouslyimprove waysofworking (Agile/Hybrid),templates,andplaybooks. AdministerandoptimizeusageofJira / Confluence / Azure DevOps / Smartsheet / SharePoint. Supportchangemanagementandadoptionacross teams. Stakeholder & CommunicationManagement: Coordinatecross-functionalstakeholdersacrosstheGCCandglobalHQ;manageleadership updates, operating rhythms, and decision forums. Draftcrispexeccommunications(steercopacks,one-pagers,memos)withstrongnarrativeclarity. OperatingCadenceoftheTechnology Org: Runleadershipcadences(weekly opsreviews,monthly portfolioreviews,quarterly planning). Ensureagendas,pre-reads,action tracking,andout comes areconsistentlydelivered. Must-HaveQualifications: 78yearsofPMO / ProgramManagementexperiencewithin technologyorganizations(GCC experience preferred). Stronganalyticalaptitudeanddatapresentation/storytellingskills(PowerBI / Excel / PowerPoint). Abilitytounderstandtechnologyconcepts(cloud,APIs, dataplatforms,DevOps / CI-CD, SDLC / Agile). Demonstratedownership,biasforaction, andabilitytoworkindependentlyinambiguous environments. Excellentcommunicationskills - executive-readywritingandpresentation;abletosimplify complex topics. Provenstakeholdermanagementacross seniorleadership,product, engineering,andexternal partners. Hands-onwithJira / Confluence(orAzureDevOps) fortracking,reporting,andportfolioviews. Good-to-Have: ExperienceinaGlobal CapabilityCentersupportingglobalstakeholdersacross timezones. Certifications:PMP / PRINCE2,CSM / SAFe,ITIL(plus). Exposuretofinancialtracking, benefitsrealization,andvendorgovernance. Experiencesetting upOKRs,RACI,andportfolio dashboards. Bachelor's in engineering / computerScience orrelated;MBAisaplus. KeyPerformanceIndicators(KPIs): DeliveryHealth:%initiativesontime / scope;schedule / costvariance;dependencyresolution SLAs. PortfolioInsight Quality: Accuracyandtimelinessofdashboards / reports;dataqualityscore. StakeholderSatisfaction:LeadershipCSAT / NPSforPMOservices effectivenessofgovernance forums. FinancialHygiene: Budgetforecastaccuracy (e.g.,within 5%);timely vendorinvoice processing. RiskControl:%risks / issueswithactivemitigations;auditfindingsclose dontime. OperatingCadence: On-time pre-reads,action closure rates,anddecision turn around. Tools& Environment: Planning&Tracking:Jira,Confluence,Azure DevOps,Smartsheet Data&Reporting:PowerBI,Excel(advanced),PowerPoint(executivestorytelling) Collaboration:SharePoint,Teams,Miro / Mural Methods:Agile / Scrum / SAFe,hybridgovernance,PMBOK / PRINCE2frameworks Behavioral Competencies: Ownership&Accountability:Self-starter,dependable,followsthrough. StructuredProblem Solving:Breaksambiguity intoclearsteps;data-first approach. Communication&Influence:Tailors messagetoaudience;securesalignmentanddecisions. LearningAgility:Quicklyabsorbs newtech / businessdomains proactive inimprovingprocesses. Integrity& Confidentiality:Handlessensitiveinformation responsibly. WorkingModel: Hybridwithflexibilityforglobaltime-zonecollaborationasneeded. Mayrequireoccasionaltravel topartnersitesorglobal HQ. Equal Opportunity: BUPA isanequalopportunityemployer. We celebratediversityandare committedto creating an inclusive environment for all employees.