Job Title

Please find the below New JD for Service now - Event Management. REMOTE Total Exp -8+yrs Shift 4Pm to 1 Am Min 5yrs of Event Management experience is mandatory. JOB DESCRIPTION: o 6 - 10 years of experience implementing the workflows and API's on event management platforms o Hands-on experience with ServiceNow Event Management module, including configuration and integration o Strong development experience in Workflows, Sub-flows, Flow Designer, and process integrations o Familiarity with third-party monitoring and alerting tools like SolarWinds, Dynatrace, Splunk or similar platforms. o Experience with Regex, Java Script, PowerShell, Python, and/or Linux scripting, and RESTful API o Proficiency in configuring event correlation, alerting workflows, and incident generation within ServiceNow. o Knowledge of ITIL practices and experience implementing event-driven incident management processes. o Selected candidate is expected to work on US Eastern Time zone o Provide weekend prod implementation, upgrade validation support, on-call support as required o Customer focus: Commitment to delivering value to customers and ensuring their requirements are met Preferred: o Knowledge of ITIL practices and experience implementing event-driven incident management processes. o Knowledge in CMDB, Service mapping and CI relationships o Strong analytical skills, attention to detail, and a proactive approach to problem-solving. o Experience with cloud monitoring tools such as AWS CloudWatch, Azure Monitor o Experience with Service Operations Workspace, Health Log Analytics (HLA), Agent Client Collector (ACC), ITOM Now Assist o Understand Predictive Intelligence and Predictive AIOps o Excellent communication skills and ability to work collaboratively in a team environment o ServiceNow Certified Implementation Specialist for Event Management.