Job Title: Customer Sales Representative -BPO Location: Veera Desai industrial Estate - Mumbai Andheri West Employment Type: Full-Time Education: 12th or Graduation Languages: English ( Must) Working Days: 6 days a week Shifts: Night Shifts only Week Off: fixed Saturday & Sunday Job Description: We are seeking a dynamic and customer-focused individual to join our team as a Customer Sales Representative. The ideal candidate must possess excellent communication skills in English & Hindi and have successfully completed their 12th or graduation. Key Responsibilities: - Customer Engagement: Establish and maintain strong customer relationships by understanding their needs, addressing inquiries, and offering solutions to drive sales. - Sales Pitch: Present and promote company products and services to potential customers through phone calls, email, and other communication channels. - Product Knowledge: Stay up-to-date with product knowledge and industry trends to effectively communicate and explain features and benefits to customers. - Sales Targets: Meet and exceed sales targets and goals while maintaining a high level of customer satisfaction. - Problem Solving: Effectively address customer concerns, provide solutions, and escalate issues when necessary to ensure customer satisfaction. - Data Entry: Accurately record customer information, sales interactions, and transactions in the CRM system. Qualifications: - 12th or Graduation from a recognized institution. - Proficiency in English - Excellent verbal and written communication skills. - Strong interpersonal and negotiation skills. - Goal-oriented and self-motivated. - Ability to work in a fast-paced, target-driven environment. - Previous customer service or sales experience is a plus. Benefits: - Competitive salary with performance-based incentives. - Extensive training and development opportunities. - A supportive and dynamic work environment. - Career growth opportunities within the organization. If you are a self-driven, multilingual individual with a passion for sales and customer service, we encourage you to apply for the Customer Sales Representative position.
Job Title
Customer Sales Representative Bpo