Location: ChennaiAbout the Job- We are looking for an enthusiastic Inside Sales Executive to contribute towards generating sales. - Responsibility includes closing sales deals and maintaining good customer relationships. - An effective Inside Sales Executive must be an excellent communicator and possess superior people skills. - Comfort in presenting the products over the phone, email, and WhatsApp, as well as dealing with complaints and doubts, is required. - The goal is to help the company grow by bringing in customers and developing business.Responsibilities- Contact potential or existing customers to inform them about the products. - Answer questions about the products or the company. - Ask questions to understand customer requirements and close sales. - Enter and update customer information in the database. - Take and process orders in an accurate manner. - Source prospect customer data from online and offline sources. - Handle grievances to preserve the company’s reputation. - Keep records of calls and sales and note useful information on CRM tools.Requirements- Proven experience as an Inside Sales Executive or in another sales/customer service role. - Proven track record of successfully meeting sales quotas. - Good knowledge of relevant programs (Health sector preferred) and telephone systems. - Ability to learn about the products and describe/explain them to prospects. - Excellent knowledge of English (Compulsory); Hindi and regional languages are preferred. - Excellent communication and interpersonal skills. - Cool-tempered and able to handle rejection. - Outstanding negotiation skills with the ability to resolve issues and address complaints.
Job Title
Senior Inside Sales Executive