Job Title

Billing Analyst (Full-Time, Remote)Overview We are seeking a highly detail-oriented and motivated Billing Analyst to join our team full-time. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and has a strong interest in analyzing billing data to identify cost-saving opportunities. If you take pride in helping clients understand their bills, resolving discrepancies, and delivering meaningful value, this position could be a great fit.Note: This is a serious, full-time role requiring 40–50 hours per week and a high level of focus, attention to detail, consistency, and self-motivation.Key ResponsibilitiesReview and analyze mobile telecommunications bills (Verizon, AT&T, T-Mobile) to identify billing errors, perform bill audits, and identify cost-saving opportunities for clients.Communicate with clients via phone and email to explain charges, address concerns, and recommend account optimizations.Work directly with telecom carriers to resolve billing issues, suspend lines, or cancel services when necessary.Manage billing-related tasks, including reviewing billing tickets, responding to inquiries, and performing billing analysis.Collaborate with billing teams, product teams, account managers, and support staff to ensure high-quality service.Review and validate billing data to ensure accuracy and compliance with contracts, pricing plans, and service agreements as promised. QualificationsStrong English communication skills with clear, neutral pronunciation and professional phone etiquette.Prior experience with telecommunications billing, particularly with Verizon, AT&T, and T-Mobile.Ability to analyze complex billing statements and explain them in clear, simple terms.Strong technical and organizational skills, including experience with spreadsheets and CRM tools.Comfortable multitasking and working with dual monitors in a fast-paced environment.Reliable, self-motivated, and able to maintain productivity while working independently.Availability to work 40–50 hours per week or as needed. Business analyst experience preferred Minimum RequirementsReliable high-speed internet connection (minimum 50 Mbps download speed).Reliable PC with Microsoft Office, preferably with dual monitors.Proficiency in Microsoft Excel, Outlook, and web-based CRM platforms.Previous experience with telecom carrier billing and mobile telecom services.Availability Monday–Friday. What We OfferConsistent workload with no need to search for additional hours or tasks.Performance bonuses of up to $150 per month.The opportunity to grow with a fast-paced and expanding team.Long-term career potential with a company that values dedication and results.We look forward to hearing from you!