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Job Title


Deputy General Manager – (Practice Wireline Head)


Company : Tata Communications Transformation Services (TCTS)


Location : Chennai, Tamil Nadu


Created : 2026-03-27


Job Type : Full Time


Job Description

We are seeking an experienced Telecom wireline network Specialist to join our team. The ideal candidate will have deep expertise in Telecom network planning, design, Delivery, operations & Maintenance, Inventory tool eco system. The role involves handling advanced technical challenges, supporting critical customers, and driving innovative solutions within the company s network systems.Responsibilities:- Create and execute strategies aligned with organizational goals to foster growth. - Design the solution by understanding the customer requirement in detail. - Preparing the detailed project plan with Efforts / resources estimation. - Defining the SLA s, KPIs. - Build and sustain robust client relationships (Internal/External), ensuring fulfillment of their needs and surpassing expectations. - Lead and guide project teams for effective service and solution delivery. - Define, establish and enforce quality standards, processes, and best practices to maintain high service levels. - Drive innovation in projects and services to enhance efficiency and client satisfaction. - Offer essential support for business needs in new opportunities. - Experience in Designing, Delivery, O&M of Wireline networks. - Hands-on experience in Physical & Logical Network Inventory Tools. - Experience in working Network Study, Assessment & Improvement projects. - Experience in working consultancy projects / delivering professional services to Global customersQualification:- Bachelor s degree in Telecom/Electronics/Computer Engineering/Network Engineering, or a related field (or equivalent work experience). - 15 - 20 years of experience working in Telecom Wireline Network planning / Design / Delivery / Assurance / Tools & Automation / Solutions. - Must have Product Development and GTM capabilities. - Ability to work in high-pressure environments and manage multiple tasks and priorities simultaneously. - Good to have exposure to work with Global customers.