Job Title

Industry: eCommerce – Amazon ExportsDepartment: Operations / AdministrationEmployment Type: Full-TimeLocation: Vishwakarma Industrial Area (VKIA) Road no 9 ,JaipurAbout the CompanyWe are an export-oriented eCommerce company selling products through Amazon global marketplaces (USA, UK, Europe, etc.). Our operations include sourcing from domestic suppliers, managing export documentation, coordinating with freight forwarders, and ensuring smooth international order fulfillment.Job SummaryThe Office Administration & Back Office Executive will be responsible for managing office administration, backend Amazon operations, coordination with product suppliers, and shipping/logistics partners to ensure smooth export order processing.Key Responsibilities1️⃣ Office Administration- Oversee daily office administrative functions - Maintain records, files, and documentation (physical & digital) - Handle office expenses, vendor bills, and payment follow-ups - Coordinate internal communication and scheduling - Ensure smooth office workflow and compliance documentation2️⃣ Amazon Back Office Operations- Create and manage shipment plans - Monitor order status, returns, and reimbursements - Maintain sales and inventory reports - Coordinate FBA warehouse shipments3️⃣ Supplier Coordination- Communicate with product suppliers for order placement and follow-ups - Negotiate timelines and ensure on-time production - Verify product specifications, packaging, and labeling requirements - Coordinate quality checks before dispatch - Maintain supplier database and purchase records4️⃣ Shipping & Logistics Coordination- Coordinate with freight forwarders and courier partners - Prepare export documentation (Invoice, Packing List, Shipping Bill, IEC, etc.) - Ensure correct labeling as per Amazon FBA requirements - Track shipments and provide updates - Resolve customs or shipping-related issues - Maintain freight cost records5️⃣ Documentation & Compliance- Maintain export compliance records - Ensure proper documentation for audits - Assist with GST/export paperwork - Ensure adherence to Amazon export policies6️⃣ Reporting & Data Management- Prepare MIS reports (sales, stock, dispatch, pending orders) - Maintain Excel sheets and ERP entries - Generate monthly performance reports - Monitor stock levels and coordinate replenishmentQualificationsEducation- Bachelor’s degree in Commerce, Business Administration, or related fieldExperience- 1–3 years in office administration, export, or eCommerce back office - Experience with Amazon Seller Central preferredRequired Skills- Strong MS Excel knowledge (VLOOKUP, Pivot Tables, formulas) - Knowledge of export documentation procedures - Basic accounting & invoice handling - Good communication & vendor management skills - Strong organizational and multitasking abilities - Attention to detailPreferred Skills- Experience in international shipping - Understanding of FBA process - Knowledge of HS codes and customs clearance - ERP software experienceKey Performance Indicators (KPIs)- Timely processing of Amazon export shipments - Error-free documentation - On-time supplier coordination - Accurate inventory tracking - Reduced shipment delays - Proper maintenance of compliance records