Job Title

Role Purpose The incumbent will be responsible for managing and supporting IT operations for laboratory instruments and standalone systems used in QC and R&D laboratories, ensuring regulatory compliance, system availability, data integrity, and audit readiness in a pharmaceutical manufacturing environment.Primary Responsibilities Manage day-to-day IT operations for laboratory instruments and standalone systems inQC & R&D laboratories , including but not limited toEmpower, OpenLab, IC-DAS, FTIR, UV, LCMS, Auto-titrator, GC, and GC-HS . Ensure effectivebackup management, disaster recovery planning, and IT security controlsfor laboratory and standalone systems. Support and manageregulatory audits , including preparation, review, and maintenance of required IT and system-related documentation. Providehands-on administration and support of VMware virtualization platforms . Ensure compliance withGxP guidelines, 21 CFR Part 11, Data Integrity principles , and other applicable pharmaceutical regulatory requirements. Troubleshoot complex system issues with strongproblem-solving skillsand coordinate effectively withOEM vendors, service providers, and internal stakeholders . AdministerActive Directory and Domain Controlleractivities, including user management, group policies, access controls, and security restrictions.Additional Responsibilities Prepare, review, and maintainSOPs, IT policies, and system documentationin line with regulatory and company standards. Manage and documentChange Control, Deviations, CAPA, and Risk Assessmentsrelated to IT and laboratory systems. Support periodic reviews, system validations, and compliance activities as per quality and regulatory requirements. Ensure continuous improvement in IT processes and system reliability within laboratory environments.Qualifications & Experience Bachelor’s degree inInformation Technology, Computer Science, or related discipline . 3-6 yearsof relevant experience inpharmaceutical / regulated industry IT , with hands-on exposure to laboratory systems. Strong understanding ofpharma compliance, audits, and validation concepts . Experience working with cross-functional teams in QC, R&D, QA, and Engineering is preferred.Key Competencies Strong analytical and problem-solving skills Regulatory and compliance mindset Effective communication and coordination skills Ability to work independently in a regulated environment