Job Title

TCS hiringRole: Intune & packagingExperience: 4-6Location: Bangalore - face to faceMust Have:◦ Endpoint Administrator: Responsible for maintaining, configuring, and ensuring reliable operation of Intune-managed endpoints. ◦ Configure and manage Intune settings for device enrolment, application deployment, security policies, and conditional access. ◦ Implement and maintain Autopilot deployments for streamlined device provisioning. ◦ Configure and manage Intune features like Endpoint Protection, Compliance Policies, and BitLocker encryption. Application Deployment and Management: ◦ Deploy and manage various applications across different platforms (Windows, iOS, Android, macOS). ◦ Create and manage custom app packages and configurations. ◦ Monitor application usage and health status. Troubleshooting and Support: ◦ Diagnose and resolve Intune-related issues using various tools and resources. ◦ Escalate complex problems to senior IT staff when necessary. ◦ Provide technical support to end users regarding Intune and devices. Security and Compliance: ◦ Ensure compliance with company security policies and industry regulations through Intune configuration. ◦ Stay up-to-date on the latest security threats and best practices for the device management. ◦ Collaborate with security teams to implement and maintain robust security measures. ◦ Excellent customer service skills, working with minimal direction to resolve end user support requests. ◦ Ability to respond quickly when new tickets arrive in queue to respond, diagnose, and resolve majority of tickets without escalation ◦ Ability to raise change requests and implement the changes with minimal direction.