Key ResponsibilitiesRespond to customer inquiries via live chatProvide accurate information about products/servicesResolve customer issues promptly and professionallyMaintain records of customer interactionsEscalate complex issues to the relevant teamRequirementsBachelor’s degree in any discipline0-2 years of customer support experience (freshers can apply)Excellent written communication skillsBasic knowledge of customer support tools or CRM systemsStrong problem-solving and multitasking abilities
Job Title
Chat Support Executive