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Job Title


Key Account Manager


Company : Omni Recruit Private Limited


Location : New delhi, Delhi


Created : 2026-03-14


Job Type : Full Time


Job Description

Key Responsibilities: 1. Sales & Business Development Identify and generate new business opportunities across industries / customer segments. Conduct market research to understand regional trends, competitor activities, and potential client needs. Achieve monthly, quarterly, and annual sales targets through direct sales. Prepare and deliver compelling sales pitches, demos, and product presentations. Engage internal subject matter experts for customer interaction such as colleagues from Pre-Sales, Service, Finance, Supply Chain, etc. for quick progress on activities and / or resolution of issues. 2. Account Management Serve as the primary point of contact for assigned clients. Ensure coverage and business from strategic hunting (Competition / New / Inactive account) and farming (Existing / Active accounts) effectively. Ensure all allocated accounts are completely mapped and covered. Build strong, trusted relationships with key decision-makers and stakeholders. Ensure timely renewal of contracts, upselling, and cross-selling of additional services. Study your accounts (basis of strength, geography, capacity) and define appropriate strategic action plan for enhanced growth and reach. Address client concerns promptly and ensure continuous coordination for resolution. Ensure payment collection for products and services sold to customers promptly. 3. Territory Management Regularly visit customer sites across cities in the Western region Maintain a travel calendar and provide weekly updates on client visits and pipeline status. Participate in regional trade shows, expos, and customer engagement events. 4. Reporting & CRM Maintain accurate records of leads, opportunities, and customer interactions using the company CRM tool. Maintain an account-wise action plan tracker with proper updates on next actions and actions completed as per timelines. Share weekly and monthly sales forecasts and performance reports with the reporting manager. Provide input on customer feedback, market challenges, and product improvement suggestions. Close & prompt co-ordination with the Reporting Manager in terms of Reporting data, areas of immediate help or anything thats vital from an account perspective. Key Skills & Competencies: Proven experience in B2B sales, preferably in printing solutions / office automation / IT hardware or services. Strong negotiation and communication skills. Team Bonding: Actively contributes to a positive team environment and fosters collaboration through engagement and support. Relationship management and customer-first attitude. Proactive Attitude: Takes initiative to learn and explore beyond what is instructeddoes not wait to be told or shown everything. Self-motivated with the ability to work independently in a target-driven environment. Self-Ownership & Continuous Learning: Demonstrates responsibility for personal growth and development, rather than relying solely on the manager for direction and learning. Willingness to travel extensively across the region.