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Job Title: Sales Manager Location: Mumbai Reporting to: Associate Director, Mumbai Gallery Nature Morte Manifesto: We expect prospective employees to abide by the NM Manifesto of Integrity, Accountability and Transparency. These are our non-negotiables and serve as a prerequisite for a successful career at Nature Morte. Integrity: Our true north. We value honesty, dedication, and a consistent commitment to our core values. Accountability: We act consistently across situations and people. Nothing is not my work and we go above and beyond to ensure quality and impact Transparency: We communicate transparently, especially when stakes are high and act consistently across situations and people Role Overview As an Sales Manager, you will play a key role in driving the gallery’s sales growth within the Mumbai region. You will independently manage client relationships, support deal closures, oversee invoicing, and ensure smooth coordination between teams. This role combines sales operations, relationship management, and strategic follow-ups, helping strengthen Nature Morte’s presence and outreach in the Mumbai art ecosystem. You will support the Associate Director, Mumbai Gallery in achieving revenue objectives, while also taking ownership of day-to-day client engagements and sales processes. Key Responsibilities 1. Sales Management & Deal Execution - Independently manage a portfolio of collectors and prospective clients. - Support end-to-end sales cycles: presenting works, negotiating, preparing proposals, and helping close deals. - Track and drive progress on open opportunities, ensuring timely follow-ups and conversions. - Maintain updated sales dashboards, reports, and pipelines for regional sales leadership. 2. Invoicing & Sales Operations - Coordinate with Finance and Operations to ensure invoices are raised, shared, and closed on time. - Maintain accurate documentation including sales contracts, order confirmations, and delivery notes. - Ensure compliance with internal sales processes, gallery standards, and documentation checklists. 3. Client Relationship Management - Build and nurture long-term collector relationships, ensuring proactive communication and personalized servicing. - Maintain detailed records of client preferences, engagement history, and purchase cycles. - Provide clients with updates on new works, exhibitions, viewing opportunities, and artist information. 4. Exhibition, Viewings & Events - Represent the sales function at previews, gallery events, and private viewings. - Host collectors professionally, support sales conversations, and ensure executive-level client experience. - Prepare detailed sales support materials: price lists, dossiers, catalogues, viewing decks. 5. Cross-Functional Coordination - Collaborate closely with curatorial, logistics, marketing, and finance teams to ensure seamless sales operations. - Coordinate artwork availability, viewing requests, and movement in collaboration with operations. - Escalate delays or concerns to the Associate Director, Mumbai Gallery in a timely manner. Goals of the Role - Drive sales conversions by managing client relationships and supporting revenue goals. - Ensure 100% accuracy and timeliness in invoicing, documentation, and sales reporting. - Strengthen the Mumbai sales pipeline through improved follow-ups and client prioritization. - Provide actionable sales insights and analytics to support planning and strategy. Ideal Candidate Profile - 3–5 years of experience in sales, business development, account management, or client servicing preferably in art, luxury, lifestyle, or hospitality sectors. Strong communication skills and confidence in dealing with high-value clients and collectors. - Excellent organizational and multitasking abilities. - Strong follow-through, attention to detail, and comfort in handling multiple client conversations. - Proactive, polished, and professional in client facing situations. A genuine interest in contemporary art, artists, and gallery programming is highly preferred. - Work Schedule: - Six (6) days per week, with Sunday as the regular weekly day off. - Hours: 11:00 AM – 7:00 PM, with flexibility required during exhibition openings, special events, and art fairs.