Job Title: Manager Property & Casualty Claims Location: Any Location (Pune/Bangalore) Key Responsibilities: Manage and lead claims operations teams (80 100 members) including Team Leaders and Analysts Ensure SLA adherence, quality, and productivity improvements Drive process improvements, reporting, and compliance Handle stakeholder/client management and escalations Support capacity planning, FTE planning, and process migration/stabilization Requirements: Postgraduate with 10+ years of ITES/BPO experience 2+ years in managerial role in insurance/claims domain Experience in UK/US/AU insurance processes preferred Strong leadership, stakeholder management, and operational excellence skills
Job Title
Manager - Property & Casualty Claims