Job Title

Job Description · Collaborate with Learning Global Process owner and IT teams to gather and analyze requirements for the Workday learning application. · Translate business needs and functional requirements into technical specifications and solution designs for learning technologies. · Analyze existing learning technology infrastructure and recommend improvements, upgrades, or new solutions to enhance functionality, user experience, and performance. · Lead the implementation and configuration of Workday Learning, and integration of Workday Learning to such systems as GXP Learning Management Systems (Veeva LMS), content authoring tools, and other related systems. · Develop and maintain technical documentation, including system configurations, process flows, and user guides. · Conduct testing of new features, updates, and integrations to ensure they meet requirements and function correctly. · Stay informed about emerging trends and technologies in the learning technology space and evaluate their potential value to the organization. · Assist in the management of learning technology projects, including planning, execution, and monitoring. · Ensure compliance with relevant data privacy and security regulations related to learning data. Key Performance Indicators (Indicate key facts and figures) · Requirements Analysis: Measure the effectiveness of collaborating with business stakeholders to gather and analyze requirements, ensuring they are clearly defined and documented. · Solution Design: Track the development of comprehensive solution designs that align with business objectives and leverage different technologies. · Implementation Management: Measure the quality, timeliness, and budget adherence of implemented technology solutions. · Integration: Evaluate the seamless integration of systems and the resolution of any technical challenges that arise. · Stakeholder Engagement: Measure the effectiveness of acting as a liaison between technical teams and business stakeholders, facilitating effective communication and collaboration. · Testing and Quality Assurance: Track the development and execution of test plans to ensure solutions meet business requirements and quality standards. · Documentation: Measure the completeness and accuracy of documentation for solution designs, implementation plans, and testing results. · Training and Support: Evaluate the effectiveness of training and support provided to end-users. · Regulatory Compliance: Ensure that all solutions comply with relevant regulatory requirements and industry standards.