Job Title

Operations Management Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory. Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving. Need to plan required manpower in line with volume fluctuations.  150 plus staff needs to be handled independently with teamwork. Responsible for loss control of site. Need to analyze ops miss report and productivity. Need to ensure good hygiene of warehouse . Timely reply of customer queries. Not to compromise on safety of employees and premises.  Timely escalations to Management on non-compliance. Timely revert on mail for any short/ excess shipments received. Plan for Improve productivity of the site. Layout wise manpower planning.o Regional P & L management  Ensure zero debits from customer. Avoid productivity loss in Ops to sustain margins. Ensure P & L in line within budgetCustomer relationship Management Support in customer based on timely need. Resolving customer queries and sending reports timely.  Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager