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Job Description: Roles & responsibilities: Creates and sustains links between business requirements and technology production while articulating requirements and controls expectations of both business and technical clients. IT Project Planning and Organization: Does project planning, budget estimation and management, resource planning and assessment, financial planning and risk assessment for IT projects that span disciplines, geographic areas and business cultures Adopts existing Project Management best practices, including the proficient use of industry standard tools, technologies, and methodologies. Manages multiple projects at any given time Well-organized, detail oriented, has great communication skills and thrives in a fast-paced environment. IT Project Control and Reporting: Designs reporting formats for project reporting to managerial, technical and business stakeholders Reconciles multiple project progress reports with department budgets. Applies the principles of Earned Value Analysis across multiple IT projects. Brings awareness to overdue or troubled IT projects and assists in imposing controls. Application Delivery Process Designs relevant documentation, standards, policies and practices to ensure phase and task dependencies and considerations Supervises the full spectrum of delivery activities on multiple development projects Explains the relative criticality, risk and potential reward of each and all major tasks. Product and Vendor Evaluation: Executes review and approval processes and procedures. Produces written recommendation detailing candidates, benefits and drawbacks. Assists in the evaluation of overall aspects of products and services functionality, performance, etc. Assists in the evaluation of overall considerations, including risk, and provides recommendations including considerations for situations when an exception to policy, procedure or standard may be warranted. Experience Required : 9+ years of Project Management experience, with an Application Development or Technical Project Management background and proven record delivering multiple concurrent technology solutions. Project Management Institute (PMI) and/or Project Management Professional (PMP) Certification a plus; MBA a plus Expert level skills in project planning, budget estimation and management, resource planning and assessment, financial planning and risk assessment. Project Management experience on a technical Application Development Strong knowledge of Project Management Methodology and Tools (e.g. MS Project, Visio, Agile, SDLC etc.) with a strong knowledge of Project Management Disciplines. Strong verbal and written communication skills. Strong expectation management, influencing and conflict resolution skills. Strong ability to collaborate across various groups, build relationships and manage effectively in a matrix organization. Strong ability to motivate teams and coach and train business system analysts and lower level project managers. In-depth advanced knowledge of process evaluation and selection of products, tools, services and infrastructure components in line with an organizations business needs and architectural principles. Strong ability to mentor, develop and train other Technical Program Specialists Strong expertise in Jira, Confluence and ability to build reports in Jira Self-motivated person who takes initiative and is able to work independent of daily direction. Ability to provide consultative know-how to Senior Management, IT, Stake Holders and Business Groups on project management. Excellent organizational skills and the ability to work under pressure to balance competing priorities. Retail Domain experience is a big plus Competencies: Compassionate and kind, showing courtesy, dignity, and respect. They show sincere interest and empathy for all others. Foster innovation through creativity to get to a workable solution. Use analytical thinking through issues using logic and reason Show integrity in what is done and how it is done - without sacrificing personal/business ethics. Embrace an inclusion-focused mindset, seeking input from others on their work and encouraging the open expression of diverse ideas and opinions Team-oriented, positively contributing to team morale and willing to help. Learning-Focused, finding ways to improve in their field and use positive constructive feedback to grow personally and professionally Think strategically and proactively anticipate future problems, needs or changes in the work Skills Required: Extensive experience in Agile methodologies, and program/project lifecycle management Strong leadership, team management and communication skills Project management tools (e.g., Oracle PPM, Microsoft Project, JIRA, Confluence) Ability to manage budgets, timelines, and resources effectively Strong problem-solving, decision-making and risk management abilities Stakeholder and cross-functional dependency management Technical background in software development, systems architecture, or related fields Software development lifecycle (SDLC), CI/CD processes and DevOps practices Extensive experience in using Jira, Confluence, use Jira Query language to build reports for measuring/managing the teams performance Retail Domain Experience Additional Skills Required: PMP (Project Management Professional) or similar certification Lean, Six Sigma or SaFe methodologies Change management principles Knowledge of cloud computing platforms (e.g., Azure, GCP) Understanding of business analysis and requirements gathering Skills in conflict resolution and negotiation Familiarity with data analysis and reporting tools (e.g., SQL, Python) Knowledge of industry-specific regulations and standards Product Owner Scrum Master Certification Azure or Google Cloud Experience