Job Title

Company DescriptionThe Science of Good Health is India’s first full-spectrum functional supplements and anti-inflammatory nutrition company, grounded in science-backed healing and addressing root-cause wellness. Founded by leading health coach Smriti Kochar, the company originates from over 5 years of clinical success in reversing chronic health conditions. We offer 100% natural, high-potency functional supplements formulated using advanced Functional Medicine and Nutrition protocols to address a variety of health concerns, including gut, brain, and skin health, as well as autoimmune and hormonal imbalances. Our proprietary blends aim to address root causes of health concerns, providing personalized solutions for natural well-being.Role OverviewWe are seeking a dynamic and data-driven Retention Marketing Manager to join our team in New Delhi. This is a full-time, on-site role focused on building and executing customer retention strategies to improve engagement, repeat purchases, and overall customer lifetime value.The candidate will be responsible for handling WhatsApp and Email Marketing campaigns, analyzing customer data, segmenting audiences, and driving personalized communication strategies.Key ResponsibilitiesDevelop and execute customer retention and lifecycle marketing strategiesPlan and manage WhatsApp and Email marketing campaignsSegment customer databases for targeted and personalized communicationAnalyze campaign performance and derive actionable insightsTrack key retention metrics (repeat purchase rate, churn, LTV, engagement rates, etc.)Collaborate with marketing, sales, and operations teams for campaign executionManage ongoing retention projects and ensure timely deliveryQualificationsStrong expertise in Customer Retention and Market SegmentationProficiency in Marketing Analytics and performance trackingHands-on experience with Email & WhatsApp marketing toolsStrong analytical and data interpretation skillsExperience in project management and cross-team coordinationExcellent communication, organizational, and problem-solving skillsAbility to thrive in a fast-paced and creative environmentBachelor’s degree in Marketing, Business, or a related fieldExperience in the health and wellness industry will be an added advantageExperience Required: 2–3 YearsSalary: ₹30,000 – ₹35,000 per month (negotiable)