Grand Circle CorporationGrand Circle Corporation is the largest U.S. direct marketer of international travel for North Americans aged 50-plus and has served 1 million travelers since 1958. Our business goal is to be the world leader in international travel, adventure and discovery.Grand Circle Corporation is currently seeking candidates for the following position:Operations Coordinator Grand Circle Corporation is currently seeking candidates for the following position:Operations Coordinator based in New Delhi, India.The successful candidate will be responsible for handling relations with suppliers, resolving quality issues, planning the activities for the tour groups before the season start in pursuit of our company’s excellence goals.What you will be responsible for:Send status update to all the program 120 days prior, 90 days prior and 60 days prior.Send Final Rooming List for all programs 30 days prior. Send requests for all Arrive Early / Stay Late / Stopover booking and get confirmation.Customer Services Request (Back-to-Back confirmation)Reconfirm all services with local suppliers prior to start of the season (hotels, bus companies, restaurants, local guides, etc)Handling administrative tasks such as preparing all Group documents, reviewing all Group and Guide travel expenses, collecting and filing all end of trip documentsHandle all medical/other emergencies for passengers on site in coordination with Tour Guide and the head office in the USABook and confirm all arrival and departure transfers (to/from airport)Book and confirm special arrangements for individual passengersResolve quality issues and handle relations with suppliers (bus companies, restaurants, local guides, etc.)Offer 24/7 emergency support for all the vendor and Trip leaders. What we offer:Competitive salary packageReimbursement of public transport with yearly max capIncentive Bonus based on targeted resultsMerit increase based on performance Personal and Professional Growth – Available on request Milestone Bonus + Travel certificate for every next 5th anniversary of employment at GCCAssociate Deals – WORLDWIDE GC Tour packages available to associates @ discounted priceReferral Bonus Full training program onsiteUnique Corporate Culture (Team building, Community Work, Corporate Events)Working as part of an international team (exposure to colleagues in worldwide offices).Great opportunity to learn about all aspects of travel business and streamline your career What we require from candidate’s skills:5+ years’ experience in Travel & Tourism Business (Incoming Tour Operator Preferred)Fluent English written and spoken (Company official language: English)Proficient with Microsoft Office package (especially Excel)Strong People Skills & Customer Care OrientedSelf-starter who is able respect deadlines and prioritizeDemonstrated success in making tough decisions and taking risksAvailability to travel 15% of the time and working longer hoursPassion for travelPlease forward your C.V. in English to: Lalit Prasad By applying to this ad, you will automatically give Grand Circle your consent for processing your data in recruitment process. The data collected in the process of recruitment is in accordance with Grand Circle Data Privacy Policy. Without your express consent, your data cannot and will not be used for any other purposes. If you have any queries or complaints, please contact us via e-mail address:
Job Title
Operations Coordinator (for Tour Operator)