Job Title

About US:- We turn customer challenges into growth opportunities. Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences. We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve. Srijan, a Material company, is a renowned global digital engineering firm with a reputation for solving complex technology problems using their deep technology expertise and leveraging strategic partnerships with top-tier technology partners. Be a part of an Awesome Tribe Job Description: Technical Delivery Manager – 8+ Years Key Responsibilities:-Lead, manage, and drive a world-class engineering team Lead forward our Retail SaaS multi-tenant platform, ensuring it remains scalable, secure, reliable, and operationally matureTake ownership of platform reliability and operations, ensuring we maintain 99.5% production uptimeOwn execution across the team: ensure priorities, day-to-day work, and projects are delivered on time with high qualityDrive consistent engineering execution (planning, sprint cadence, delivery predictability, dependency tracking)Track, maintain, and report progress on OKR initiatives, ensuring measurable outcomes and delivery transparencyProvide strong stakeholder management, ensuring alignment and clear communication across Engineering, Product, Support, and business leadershipImprove operational excellence across the platform:incident readiness and ownershiprunbooks, escalation paths, post-incident follow-upsreducing manual operational toil through automationSupport the execution of our FinOps program, helping improve cost visibility, accountability, and cost optimization across teamsContribute to building scalable ways of working in a squad/tribe environment, including clear interfaces and ownershipParticipate in hiring, onboarding, and growing engineering talent as the organization expands Qualifications:-8+ years of experience in IT / DevOps / Platform EngineeringStrong track record of successfully leading, developing, and managing engineering teams (formal or informal leadership experience)Hands-on experience working with DevOps methodologies and practices (CI/CD, automation, monitoring, infrastructure-as-code)Very strong infrastructure and cloud knowledge, particularly with Microsoft Azure and AWSExceptional communication skills — ability to align technical and non-technical stakeholders, communicate clearly in high-pressure situations, and drive outcomesExperience with Kubernetes, Terraform, monitoring stacks, and cost optimization toolingExperience operating SaaS environments (ideally Retail) with production responsibilities and high reliability requirementsStrong mindset for building scalable internal platforms and reusable engineering standardsExperience with enterprise Security Certifications such as SOC2 is preferable