Job Title

JOB DESCRIPTION AMS / DMS – Hospital OperationsMAX OVERVIEW:Max Healthcare Institute Limited (MHIL), founded in 2000, is one of India’s largest private hospital chain with 22+ healthcare facilities. Being the India's most valuable listed healthcare organisations, we have driven innovation and excellence in healthcare for 25 years. With a workforce of 35,000+, including 5,000+ clinicians and 12,000 nurses/paramedics, we deliver advanced care across key locations including Delhi NCR (Saket, Patparganj, Vaishali, Rajendra Place, Shalimar Bagh, Dwarka, Gurugram, Panchsheel Park, Noida, Lajpat Nagar, Bulandshahr), Mumbai, Mohali, Bathinda, Dehradun, Lucknow, and Nagpur.We also operate Max@Home–among India’s largest healthcare-at-home services in 12 cities–and Max Lab, off­ering 2,700+ tests in 50+ cities across North India.Roel overview: Ensure optimum delivery of Diagnostic, Surgical and Medical Services to all inpatients and outpatients of the assignedunit, according to the quality & compliance standards set by various authorities and hospital’s management.ROLES AND RESPONSIBILITIES:To effectively interface with patients, attendants, internal & external customers.To demonstrate ability to provide operational oversight to the hospital.To design, interpret and ensure effective implementation of policies, procedures and administrative rules.To monitor, participate and collaborate with other disciplines for successful implementation of NABH and other Quality Improvement Programs.To supervise & ensure that all clinical policies and procedures within the Hospital meets the requirements of licensing or accrediting bodies.To review and respond to any Medical Review by state of local surveys, inspections and accreditation & completion of statutory, statistical and annual reports.To represent the Hospital for all medico-legal issues.To work in close collaboration with unit heads to ensure a safe and sanitary environment for patients and personnel.To assume leadership role in ensuring availability of trained medical staff.To assist in ensuring operations within budgeted cost.To have complete orientation of integrated management system of Hospital.To have complete Awareness about Disaster Management Programme (DMP) of the hospital.To comply with the service quality Process, environmental & occupational issues & policies of the respective area.To comply with patient safety policy.To resolve patient grievances related to treatment part.To ensure Credentialing & Privileging of clinicians.Years of Experience:Preferably with minimum of 3 years in AMS / DMS role.Qualifications: M.B.B.S/BDS.Preferably with a Post-Graduation/ PG Diploma in Hospital Administration