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Get To Know Us First! Who We Are At interface.ai, we’re redefining the future of banking with AI. Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions. Our mission : To make banking effortless, intelligent, and profitable—enhancing user experience while boosting revenue and efficiency for financial institutions. We’re not just another AI company. Our proprietary AI, built 100% in-house, is designed for zero-shot learning, achieving 90%+ accuracy on Day 1. With a world-class team from Microsoft, ISB, and IIMs, and a 1,800% growth rate in the last year, we’re shaping the future of AI in financial services. Join us to build something transformative. Careers - LinkedIn - Role – SDE III – Backend Location: India (Remote) Function: Engineering – Product Engineering Reports to: Engineering Manager – Product Engineering About the Role We are looking for a Software Development Engineer III to join our Core Platform Team. This team is responsible for designing and scaling the foundational systems that power all our AI-driven products—from secure authentication and configuration engines to core services like logging, feature management, and real-time orchestration. You’ll work alongside experienced engineers to build modular, high-performance backend systems that are critical to uptime, compliance, and scalability across the company. This is a hands-on role ideal for engineers looking to grow their impact while working on production infrastructure used by every product team. What You’ll Do Design and build high-availability, low-latency services powering AI-based voice and digital agents Contribute to the orchestration logic that handles tool invocation, conversational memory, session management, and multi-turn logic Integrate backend systems with AI components such as language models, speech pipelines, and structured data sources Collaborate with cross-functional teams including ML, product, compliance, and UX to deliver intelligent and trustworthy user experiences Identify and resolve performance bottlenecks, reliability issues, and system-wide scalability challenges Participate in design and architecture reviews, and mentor junior engineers across the team Uphold engineering excellence through strong documentation, testing, observability, and DevOps practices What You’ll Bring 5+ years of experience in backend engineering, ideally working on real-time or user-facing platforms Strong backend programming skills like Java, Node.JS, or similar, with deep understanding of asynchronous programming and system design Proven experience building and scaling distributed services, APIs, and event-driven systems Familiarity with infrastructure tools such as Docker, Kubernetes, and CI/CD pipelines Experience integrating services with data stores, message queues, and external APIs Bonus Points: Experience working on AI-enabled or ML-integrated platforms Understanding of compliance, security, and auditability requirements in regulated environments Prior experience working in fast-paced, high-growth product teams Why Join Us? Work on the most impactful and revenue-generating platform in the organization Build infrastructure for real-time intelligent agents —across both chat and voice modalities Collaborate with top-tier AI researchers, designers, and engineers in a fast-moving, high-trust environment Help shape the future of human-AI interaction in a mission-driven company at scale Ready to lead with impact? Apply now.