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Job Title: Assistant Manager - Operations (Corporate Travel) Location: Malad, Mumbai Job Type: Full-time About the Role We are seeking a highly organized and experienced Assistant Manager – Operations (Corporate Travel) to join our dynamic team. The ideal candidate will support the Operations team in overseeing day-to-day corporate travel activities, ensuring seamless, cost-effective, and policy-compliant business travel for our clients/employees. You will lead a team of travel consultants, manage vendor relationships, and ensure high levels of client satisfaction. Key Responsibilities Operations Oversight: Manage daily travel operations, including air ticketing, hotel bookings, visa processing, and ground transportation, ensuring accuracy and efficiency. Team Leadership: Supervise and mentor a team of travel consultants and coordinators to deliver exceptional customer service. Policy Compliance: Ensure all travel arrangements adhere to company travel policies (traveler safety, cost controls, and booking guidelines). Vendor Management: Build and maintain relationships with travel vendors (airlines, hotels, TMCs) to secure best rates and resolve service issues. Issue Resolution: Handle urgent, high-level, or emergency travel situations (disruptions, cancellations) promptly. Reporting & Analytics: Generate operational reports on spend, travel patterns, and KPI metrics (AHT, CSAT) for management. Process Improvement: Identify operational bottlenecks and implement improvements to optimize efficiency. Required Skills & Qualifications Experience: Minimum 3–7 years of experience in corporate travel operations, preferably with at least 1-2 years in a supervisory role. Systems Knowledge: Proficiency in GDS (Amadeus, Galileo, or Sabre) and Online Booking Tools (OBT). Problem-Solving: Strong ability to handle high-pressure situations and crisis management. Communication: Excellent verbal and written communication skills for client-facing and vendor negotiations. Education: Bachelor’s degree in Tourism, Hospitality, Business Administration, or a related field. Analytical Skills: Comfortable with MS Office Suite (especially Excel) and data reporting. What We Offer Competitive salary and performance-based bonuses. Health insurance and benefits. Opportunities for career growth in a fast-paced travel firm. How to Apply Please submit your updated resume and a brief cover letter through LinkedIn, or send it directly to with the subject line /"Application: Assistant Manager - Corporate Travel Ops/".