Job Title

Location: Bangalore Experience Required: 8+ Years Department: Technology / Digital Commerce Employment Type: Full-Time Location: Bangalore (Hybrid) Shift: 2 PM to 11 PM About the Role We are seeking an experienced and detail-oriented QA Lead with deep expertise in the ecommerce domain to lead and manage quality assurance efforts across our digital commerce platforms. The ideal candidate should have a strong track record in implementing QA automation, conducting comprehensive functional testing, and ensuring flawless user experiences across devices and browsers. You will collaborate closely with product managers, developers, and business stakeholders to uphold and enhance the quality of our digital platforms. Key Responsibilities  Lead QA Strategy and Execution across ecommerce projects, ensuring thorough test planning and execution for web and mobile platforms.  Implement and scale QA automation frameworks using modern tools and methodologies (e.g., Selenium, Cypress, Playwright).  Drive functional, regression, integration, and end-to-end testing for features related to product catalog, promotions, inventory, payments, and site search.  Collaborate in Agile/Scrum environments with cross-functional teams including Product Owners, Developers, UI/UX Designers, and Stakeholders.  Conduct cross-browser and responsive testing to ensure consistent behavior across devices and platforms.  Integrate and validate analytics through Google Analytics, Tag Manager, and support A/B testing strategies.  Own test case creation, execution, and traceability to requirements and defects.  Lead daily defect triages, test reporting, and dashboard publishing using tools like JIRA, TestRail, or Zephyr.  Manage and mentor a QA team, providing guidance on best practices, career development, and performance.  Ensure release readiness by conducting smoke, sanity, and regression testing cycles across environments.  Act as a key quality champion within the development lifecycle, identifying quality risks early. Required Skills & Experience  8+ years of QA experience with minimum 3 years in a lead role.  Proven experience with ecommerce platforms such as Salesforce Commerce Cloud (SFCC), Commercetools, or similar.  Strong understanding of ecommerce features: product catalog, promotions, inventory, checkout, search, SEO.  Expertise in QA automation tools and frameworks (e.g., Selenium, WebdriverIO, Cypress, Playwright).  Experience with cross-browser/device testing and tools like BrowserStack, Sauce Labs.  Working knowledge of Google Analytics, A/B testing tools (e.g., Optimizely, Google Optimize), and tag validation.  Comfortable in Agile/Scrum teams, with hands-on experience using JIRA, Confluence, Git.  Experience preparing test plans, test cases, bug reports, and performance metrics dashboards.  Excellent communication, collaboration, and leadership skills.  Knowledge of headless commerce architecture and MACH principles.