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Job Title: IT Support Engineer Intern Location: Bangalore (Onsite – Brookfield) Duration: 6 Months Internship Stipend: ₹15,000 per month Working Days: Monday to Saturday (Alternate Saturdays Off) Working Hours: 9:00 AM – 6:00 PM About the Internship We are looking for a technically strong, detail-oriented, and highly motivated IT Support Engineer Intern who possesses good foundational knowledge in IT Infrastructure, Server Management, Networking, Cloud Technologies, and System Security. The selected candidate will work closely with the IT team to support daily infrastructure operations, assist in cloud architecture implementation, manage system configurations, and contribute to maintaining secure and stable IT environments. This internship provides real-time enterprise-level exposure to infrastructure and cloud management practices. Key Responsibilities 1. IT Infrastructure Management Assist in managing and maintaining IT infrastructure including physical and virtual servers Monitor and maintain desktops, laptops, and peripheral devices Support installation, configuration, and troubleshooting of hardware and software Maintain IT asset inventory and documentation 2. Server Administration Configure and manage Windows Server and Linux environments Assist in user account management, access control, and permission handling Support system updates, patches, and backups Monitor server performance and uptime 3. Networking Support Support configuration and troubleshooting of network devices (routers, switches, firewalls) Monitor LAN/WAN connectivity Handle DNS, DHCP, IP addressing, and basic routing tasks Assist in resolving connectivity and network-related issues 4. Cloud & Container Technologies Assist in cloud infrastructure deployment and basic architecture planning Work with cloud control panels and dashboard management Support user access control and resource allocation Assist in Docker installation, container deployment, and management Monitor cloud-hosted applications and services 5. Monitoring & Performance Management Use monitoring tools to track system health and performance Identify potential performance issues and escalate when required Generate reports for system status and uptime 6. Security Implementation Implement basic IT security measures Configure antivirus, firewall settings, and access policies Assist in patch management and vulnerability mitigation Ensure compliance with internal IT security guidelines 7. Documentation & Compliance Maintain detailed documentation for configurations, incidents, and resolutions Follow IT policies and standard operating procedures Assist during IT audits if required Required Technical Knowledge (Must Have Good Knowledge Of) Strong understanding of IT Infrastructure Management Good knowledge of Windows and Linux Administration Understanding of Networking Fundamentals (TCP/IP, DNS, DHCP, Routing & Switching) Basic knowledge of Active Directory and user management Familiarity with Cloud Platforms (AWS / Azure / GCP – basic level) Good understanding of Docker and containerization concepts Basic knowledge of Cloud Architecture fundamentals Understanding of system monitoring tools Awareness of cybersecurity best practices Strong troubleshooting skills for hardware and software issues Educational Qualification B.Tech / B.E / BCA / MCA / Diploma in Computer Science / IT or related field Final-year students or recent graduates preferred Preferred Skills Basic scripting knowledge (Shell / PowerShell) Exposure to virtualization concepts Certification in AWS / Azure / Linux / Networking (optional but advantageous) Behavioral Competencies Strong analytical and logical thinking Problem-solving attitude Good communication skills Ability to work in a team environment Willingness to learn new technologies Professional and responsible work ethic What the Intern Will Gain Hands-on experience in enterprise IT infrastructure Exposure to real-time cloud deployments Practical knowledge in Docker and container management Experience implementing IT security measures Opportunity for professional growth in Infrastructure & Cloud domains