Job Title

Account Manager – International Accounts (USA Market)Location: Hyderabad/ Delhi (with partial US time zone overlap)Industry: Optical Fibre Cable, Data Centre Products, B2B Technology SolutionsJob Summary:We are seeking a dynamic and customer-focused Account Manager to manage and grow key international accounts in the USA market, specifically supporting global clients such as Google and Meta. The role will be based in India and will require close coordination with US stakeholders, including flexibility for partial working hour overlap with the USA time zone.The ideal candidate will be an MBA graduate from a top-ranked institute with 1–3 years of experience managing international B2B customers, preferably within technology, telecom, data centre, or infrastructure product environments.Key Responsibilities:Manage end-to-end relationships with key international clients (USA-based accounts)Act as the primary point of contact for customers such as Google and MetaUnderstand customer requirements and coordinate internally with sales, operations, supply chain, and technical teamsDrive account growth through upselling, cross-selling, and long-term relationship buildingEnsure timely order processing, delivery coordination, and issue resolutionPrepare account performance reports, forecasts, and customer presentationsSupport contract discussions, pricing coordination, and commercial negotiationsMaintain high levels of customer satisfaction and retentionDesired Skills & Qualifications:MBA from a top-tier business school (Tier 1 preferred)1–3 years of experience in international account management or B2B customer handlingExperience working with global clients, preferably in the USA marketExposure to B2B product-based industries such as telecom, optical fibre, data centre, networking, or infrastructure solutions is a plusStrong communication, presentation, and stakeholder management skillsAbility to work with partial US time zone overlapStrong analytical and problem-solving abilitiesPreferred Attributes:Customer-centric mindset with strong business acumenProactive and result-oriented approachAbility to manage multiple priorities in a fast-paced environment