Job Title

Role Specification:Quality Leadership & Systems:- Lead In-Process QA teams for Optical connectivity products, ensuring process compliance and continuous improvement. - Ensure preparing and managing Quality Department plans and budgets. - Drive adherence to SOPs and quality parameters; oversee creation, review, and revision of SOPs as needed. - Ensure robust execution of quality checks for incoming materials, in-process products, and finished goods, address deviations promptly.Customer & Compliance Focus:- Ensure on-time product dispatches by proactively resolving quality-related issues. - Analyze customer feedback from CRM systems, drive root cause analyses (RCA), and lead corrective and preventive actions (CAPA). - Provide technical support to resolve customer issues in coordination with internal departments. - Maintain and upgrade system and product certifications in line with internal and external compliance requirements.Technical Expertise & Innovation:- Maintain strong technical knowledge of Optical Connectivity Solutions, including components, assembly processes, and product performance parameters, to ensure quality standards are met and to support product and process improvement initiatives. - Stay abreast of market trends, emerging technologies, and quality management best practices. - Actively participate in New Product Development (NPD) and provide quality-related insights. - Lead and guide vendor technical evaluations and make recommendations to Business and SCM teams. - Drive a culture of Good Manufacturing Practices (GMP), Total Quality Management (TQM), and continuous improvement aligned with Sterlite values.People Leadership:- Set goals, conduct performance reviews, and mentor team members to build a high-performing Quality function. - Identify training needs for self and team; create and execute training plans. - Lead recruitment for open positions within the team. - Drive short-term and long-term quality improvement projects.Process Excellence:- Ensure end-to-end adherence to engineering change management for any process or raw material modification. - Conduct regular internal process and product audits as per defined specifications. - Champion a zero-defect culture by ensuring timely closure of customer complaints. - Promote use of Six Sigma, Lean, and other quality tools to achieve operational excellence.Skills, Knowledge & Attributes:- Overall experience in Quality functions within large manufacturing organisations & in Optical Connectivity manufacturing. - Proven leadership experience managing large, cross-functional, and global teams. - Strong understanding of Lean Six Sigma principles; Green Belt certification preferred. - Sound knowledge of TQM, ISO, and product certification processes. - Excellent analytical, problem-solving, and decision-making skills. - Effective communicator, fluent in English. - Willingness for travel to customer or supplier sites when required.