Role OverviewThe Client Servicing – Mainline professional will manage end-to-end client coordination for ATL and integrated campaigns. The role involves understanding client requirements, coordinating with internal teams, supporting pitches and presentations, and ensuring timely and high-quality campaign delivery.Key ResponsibilitiesClient Servicing & Account ManagementAct as the primary point of contact for assigned clients and manage day-to-day communicationUnderstand client briefs, marketing objectives, and brand guidelinesManage approvals, feedback loops, and timelines across campaignsBuild strong, long-term client relationshipsCampaign Planning & ExecutionCoordinate execution of mainline campaigns across print, outdoor, TV, radio, and integrated platformsWork closely with Creative, Media, and Production teams to ensure smooth deliveryTrack deliverables, schedules, and quality standardsEnsure campaigns are executed as per approved brief and timelinesPitching & PresentationsSupport and participate in new business pitches and client presentationsAssist in developing pitch decks, creative presentations, and proposal documentsCoordinate internal inputs and ensure presentation accuracy and impactInternal & External CoordinationLiaise with internal teams including Creative, Media, Finance, and ProductionCoordinate with vendors, printers, media partners, and other stakeholdersEnsure clear communication and seamless handovers between teamsBudgeting & ReportingAssist in preparing estimates, cost sheets, and campaign budgetsTrack billing, releases, and post-campaign reportsEnsure financial and process complianceSkills & CompetenciesStrong client communication and relationship management skillsClear understanding of mainline advertising and campaign workflowsGood presentation and documentation skillsAbility to multitask and manage deadlines in a fast-paced environmentStrong coordination and problem-solving abilitiesPreferred ExperienceExperience working in mainline or integrated advertising agenciesExposure to ATL campaigns (Print, OOH, TV, Radio)Experience handling multiple clients or brands
Job Title
Client Servicing Manager