Job Title

Job SummaryWe are seeking a proactive and customer-focused Customer Support Executive – Tele Sales to handle inbound and outbound calls, assist customers with inquiries, and promote products or services. The role involves resolving customer issues while identifying sales opportunities to drive revenue and enhance customer satisfaction.Key ResponsibilitiesHandle inbound and outbound customer calls professionallyUnderstand customer needs and recommend suitable products or servicesConvert leads into sales and achieve assigned sales targetsProvide accurate information about products, pricing, and offersResolve customer queries, complaints, and objections effectivelyMaintain and update customer records in CRM systemsFollow up with potential and existing customers for sales and renewalsEnsure high levels of customer satisfaction and retentionRequired Skills & QualificationsGraduate / Undergraduate with relevant experienceProven experience in tele sales, tele calling, or customer supportExcellent communication and negotiation skillsStrong persuasion and objection-handling abilitiesAbility to work with sales targets and performance metricsBasic computer knowledge and familiarity with CRM toolsPositive attitude with a customer-centric approachPreferred SkillsExperience in BPO / call center / inside sales environmentKnowledge of upselling and cross-selling techniquesAbility to work in shifts or flexible working hours