About Cohort Learning SpaceCohort Learning Space is a learning and consulting agency that designs high-impact communication and leadership programs for learners and working professionals. Our work is rooted in clarity, structure, and real-world outcomes. We focus on thoughtful engagement, strong systems, and long-term professional relationships, not aggressive or transactional selling.Role OverviewAs a Program Engagement Associate, you will manage structured interactions with prospective learners and support smooth coordination across engagement and operational workflows. The role is consultative and relationship-driven, with a strong focus on follow-through, communication quality, and experience excellence.Key ResponsibilitiesEngagement & NurturingEngage with incoming enquiries via calls, WhatsApp/messages, and emailsNurture prospects through structured, multi-touch communicationSchedule, confirm, and manage evaluation and consultation callsSend timely reminders to maximise attendance and preparednessClearly explain program structures, outcomes, and next stepsRe-engage past enquiries and inactive contacts through systematic outreachOperations & CoordinationMaintain accurate remarks, status updates, and interaction notes in shared tracking systemsSupport data hygiene to ensure clarity and consistencyAssist with calendar coordination, slot optimisation, and internal handoversCapture common prospect questions, objections, and feedback to improve processesSupport preparation of message templates, follow-up sequences, and FAQsMaintain basic daily or weekly engagement and follow-up trackersWhat We’re Looking ForBA in English or any other undergraduate degreeClear, confident spoken and written EnglishPrior experience in engagement, admissions, appointment coordination, inside sales, or client-facing roles (preferred)Strong follow-up discipline and organisational skillsComfort with calls, messaging platforms, and email communicationHigh attention to detail and system orientationAbility to work independently in a remote setupProfessional tone, empathy, and a consultative mindsetWhy This RolePremium, non-aggressive, relationship-focused positionExposure to both engagement and operational systemsWell-defined processes with room to add valueRemote-first, accountability-driven cultureClear pathway to higher compensation and expanded responsibilityWorking Days: Tuesday to SundayLocation: Remote (India)Compensation: ₹11,000–₹15,000 per monthPerformance Variable: Up to ₹2,000 per monthGrowth: Compensation and role enhancement after 6 months based on performance and consistencyInterested?Apply with a brief note highlighting relevant experience in engagement, coordination, or client communication Contact DetailsEmail: info@Website: Mobile / WhatsApp: +91 87772 08242
Job Title
Program Engagement Associate