Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services Manufacturing Retail and Consumer Packaged Goods Shipping and Logistics Healthcare and Utilities to re-imagine their digital future and transform their outcomes with operational excellence We deliver an entire spectrum of BPM services in finance and accounting procurement customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client We co-create and execute the future vision of 400 clients with the help of our 44 000 employees Planning managing workflow for ongoing and ad-hoc assignments turn-around time SLAs and productivityMonitoring of SOPs against output quality to ensure that they are updated at all timesUndertaking quality control of completed work by reviewing outputs against pre-defined criteriaWorking with the team and providing continuous insights on the process techniquesImpart training presentations theoretical and practical tests and handle queries of teamUndertaking ad-hoc research task Qualifications Graduate
Job Title
Assistant Manager - Operations