Job Title

Role Overview: We are seeking an experienced ServiceNow Software Asset Management (SAM) Specialist with strong technical expertise and excellent communication skills. The ideal candidate will have hands-on experience in ServiceNow implementation, customization, configuration, integration, and development, along with the ability to design robust solutions. Key Responsibilities: - Implement and manage ServiceNow SAM modules to optimize software asset lifecycle - Design and develop solutions including UI Policies, Business Rules, Client Scripts, and Workflows - Customize and configure ServiceNow applications to meet business requirements - Integrate ServiceNow with third-party systems and tools - Collaborate with stakeholders to gather requirements and translate them into technical solutions - Ensure compliance with licensing agreements and optimize software usage - Provide technical guidance and best practices for ServiceNow development and SAM processes Required Skills & Qualifications: - 3+ years of hands-on experience with ServiceNow platform - Strong knowledge of ServiceNow SAM module and related processes - Proven experience in implementation, customization, configuration, and integration of ServiceNow - Expertise in designing solutions including UI Policies, Business Rules, and Client Scripts - CAD and CIS certifications are mandatory - Excellent problem-solving and analytical skills - Strong communication and stakeholder management abilities Nice to Have: - Experience with ITAM (IT Asset Management) and ITSM module - Knowledge of scripting languages (JavaScript, GlideScript) - Familiarity with ServiceNow APIs and integration pattern