Job Title

REQUIREMENT- Diploma or Degree in Hotel Management / Hospitality Management from a recognized Institute - Having 0-3 years of experience in a similar role - Strong interpersonal skills with the ability to interact effectively with guests from diverse demographics - Strong communication and presentation skills - Ability to convey information clearly and professionally - Highly organized with the ability to multitask, prioritize tasks and manage time efficiently - Keen attention to detail and accuracy in completing tasks and maintaining records - Ability to work flexible hours, including evenings, weekends, and holidaysDUTIES AND RESPONSIBILITIES:- Provide excellent customer service by greeting guests, taking orders, and answering questions about menu items in a courteous manner - Accurately record and enter guest orders into the POS (Point of Sale) system. Relay orders to kitchen staff and ensure timely delivery of food and beverages to guest. - Prepare and serve a variety of beverages including coffee, tea, soft drinks, and alcoholic beverages. - Set up tables with appropriate utensils, glassware, and condiments. Clear tables promptly after guests finish their meals and ensure cleanliness and tidiness of dining areas - Suggest additional items or specials to enhance the guest's dining experience - Work collaboratively with kitchen staff, and other team members to ensure efficient and smooth operations. - Maintain cleanliness and hygiene standards in the dining area, kitchen, and serving stations. - Follow food safety regulations and sanitation procedures to ensure a safe environment for both guests and staff. - Address any guest concerns or complaints promptly and professionally. Take proactive steps to resolve issues and ensure guest satisfaction.