Job Title

COMPANY : Leading Multinational Apparel ManufacturerDESIGNATION : General Manager QualityLOCATION: CambodiaSALARY: Net USD 6,500 - USD 7000 + BenefitsOVERVIEW:Our client is a leading multinational manufacturer seeking for a General Manager – Quality who will be responsible for leading and governing end-to-end quality. This role ensures compliance with buyer requirements, international standards, and internal quality benchmarks while driving continuous improvement, risk mitigation, and operational excellence across the supply chain.The position requires strong exposure to buyer-facing quality management, factory-level execution, and cross-functional leadership.KEY RESPONSIBILITIES:1. Strategic Quality LeadershipDefine and implement the overall quality vision, framework, and governance model across buying office and manufacturing unitsAlign quality strategies with buyer expectations, brand compliance standards, and business objectivesAct as the senior quality representative for buyers, brands, auditors, and certification bodies2. Manufacturing Quality OperationsOversee quality systems across cutting, sewing, finishing, washing, and packing operationsEnsure robust in-line, end-line, and final inspection processes to minimize defects and reworkDrive root cause analysis, CAPA implementation, and defect prevention programsCollaborate closely with production, technical, IE, and merchandising teams to improve Right First Time (RFT) performance3. Compliance, Audits & CertificationsEnsure compliance with international standards such as ISO, WRAP, BSCI, SEDEX, OEKO-TEX, and buyer-specific auditsLead internal and external audits, manage audit closures, and ensure sustained complianceOversee product safety, chemical management, testing protocols, and lab coordination4. Process Improvement & ExcellenceDrive Lean, Six Sigma, and continuous improvement initiatives to reduce quality costs and improve efficiencyMonitor and improve KPIs including defect rates, claim ratios, rejection percentages, and audit scoresImplement digital quality tools, dashboards, and reporting systems where applicable5. Team Leadership & Capability BuildingLead, mentor, and develop quality teams across buying office and manufacturing locationsEstablish clear performance metrics, succession planning, and training programsPromote a strong quality culture across all levels of the organization6. Risk Management & Cost ControlIdentify quality risks early in the product lifecycle and implement preventive measuresReduce quality-related costs including rework, returns, claims, and penaltiesSupport commercial teams in managing buyer negotiations related to quality issuesPRE - REQUSITES:Bachelor’s Degree in Quality, Textile Engineering, Apparel Production, Industrial Engineering or related fieldMinimum 12+ years of progressive experience in apparel quality managementProven experience working with international buying offices would be an added advantageHands-on experience with audits, compliance, and buyer negotiations