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Job Title


Delivery Manager – IoT & Robotics


Company : Sodexo


Location : Gurgaon, Haryana


Created : 2026-01-07


Job Type : Full Time


Job Description

As the Delivery Manager for the IoT Platform and Emerging Technologies, you will own the end-to-end technical delivery of IoT, Robotics, AI-driven, and other emerging technology solutions across the enterprise. Ensure that platform capabilities, innovation pilots, and production deployments are delivered on time, with high quality, and in alignment with business priorities.You will be responsible for managing Agile teams, coordinating cross-functional workstreams, driving innovation projects to execution, and defining and tracking delivery KPIs that ensure predictable and transparent delivery performance.Key Responsibilities:End-to-End Technical Delivery- Own and manage end-to-end technical delivery of IoT Platform capabilities, Robotics integrations, AI components, and emerging tech initiatives. - Ensure all features, enhancements, and platform updates are delivered on time, with quality, and aligned to architecture and security standards - Oversee the transition from build to run, ensuring operational readiness, reliability, and platform stability. - Lead Agile teams that are responsible for both Build (development) and Run (operations, monitoring, issue resolution) of the IoT Platform. - Ensure rapid and stable deployments, proactive monitoring, incident management, and continuous improvement of platform services.Onboarding and Delivery of New Use Cases- Collaborate with Product Managers to evaluate, plan, and onboard new use cases to the IoT Platform. - Define technical onboarding requirements, integration patterns, data ingestion needs, and deployment plans for each use case. - Ensure new use cases pass through technical readiness, pilot testing, and smooth production rollout.Agile Delivery Leadership- Lead and optimize Agile ceremonies—sprint planning, grooming, reviews, and retrospectives. - Manage sprint velocity, backlog flow, dependencies, and remove blockers to maintain predictable delivery. - Drive cross-team alignment across build, run, and support functions.Innovation & Pilot Execution- Lead the execution of PoCs, pilots, and experiments for emerging technologies (IoT, Robotics, AI). - Ensure innovation projects follow a structured delivery approach—concept → prototype → pilot → scale.Delivery Planning & Governance- Create detailed delivery plans, timelines, resource allocations, technical dependencies, and risk mitigation plans. - Ensure adherence to governance standards, architectural patterns, and cybersecurity guidelines.KPI Definition & Performance Tracking- Define, track, and report delivery KPIs including sprint velocity, cycle time, defect leakage, SLA adherence, platform uptime, and run performance metrics. - Implement continuous improvement frameworks to enhance delivery throughput and operational quality.- Cross-Functional CollaborationPartner with Product Managers to ensure delivery aligns with business priorities and roadmap commitments. - Collaborate with architects and tech leads to refine designs and validate technical feasibility. - Work with operations and business teams to ensure seamless go-live, handover, and post-launch stability.Vendor & Partner Management- Manage external vendors, IoT device partners, robotics integrators, and development partners for on-time and quality delivery. - Track vendor performance, resolve issues, and ensure adherence to SLAs and deliverables.Quality Assurance & Release Management- Ensure robust testing practices (functional, integration, performance, security) across all builds. - Lead release planning, deployment coordination, and post-release validation.Documentation & Communication- Provide transparent delivery updates and dashboards to leadership and stakeholders. - Maintain documentation for architecture, integrations, runbooks, incident logs, and operational processes.Team Leadership & Coaching- Build high-performing Agile teams with strong delivery discipline and technical excellence. - Coach team members on Agile practices, delivery standards, DevOps culture, and emerging tech execution.Required Skills:- Overall 10-12 years of industry experience, out of minimum 4+ years in project management, delivery management, or technical program management roles, preferably in emerging technology domains. - Proven track record of successfully delivering complex technology platforms and innovation projects on time, within scope, and in alignment with technical standards. - Experience leading teams responsible for Build and Run, operational support, incident management, and production stability. - Demonstrated ability to manage PoCs, pilots, and innovation projects, transitioning them from prototype to production. - Knowledge of DevOps and DevSecOps practices, CI/CD pipelines, automation, and secure delivery processes. - Experience working in Agile environments, with strong understanding of Scrum, SAFe, or hybrid delivery models. - Strong communication and interpersonal skills, with the ability to collaborate effectively across engineering, product, vendors, and business stakeholders. - Experience managing external partners, vendors, and system integrators in a multi-party delivery environment. - Certifications such as PMP, PRINCE2, SAFe, Scrum Master, Azure certifications, or DevOps/DevSecOps certifications are an advantage. - Prior experience in building, scaling, or upskilling engineering or delivery teams is a strong plus.