Job Title

Company Description Carly | كارلي is a cutting-edge e-commerce platform designed to revolutionize the way people buy and sell cars online. As a trailblazing super app and platform, Carly is dedicated to providing innovative solutions that transform the car buying and selling experience. We are committed to delivering seamless services and excellent user experiences. Join us as we drive the future of the automotive marketplace forward. Role Description This full-time remote position for a Customer Service Representative focuses on providing exceptional support to customers. Responsibilities include addressing inquiries, resolving issues, ensuring satisfaction, and enhancing overall customer experiences. The representative will engage with customers via multiple communication channels, ensuring their needs are met promptly and effectively. Collaboration with internal teams to continuously improve service delivery is an integral part of this role. Qualifications Proficiency in Customer Service and Customer SupportExperience in Customer Satisfaction and Customer Experience managementStrong interpersonal and communication skillsAbility to handle inquiries and issues effectively and professionallyProblem-solving abilities and ability to work independentlyFamiliarity with e-commerce or automotive industries is a plusHigh school diploma required, Bachelor’s degree preferredAbility to work flexible hours, including weekends if needed