Key Responsibilities Content creation: Develop and publish engaging posts, photos, reels, and stories highlighting café products, events, and promotions. Platform management: Handle daily operations of Instagram, Facebook, Twitter, and other relevant platforms. Community engagement: Respond to customer queries, comments, and reviews promptly to build strong relationships. Campaign planning: Design and execute seasonal campaigns, contests, and collaborations to boost visibility. Analytics & reporting: Track performance metrics, prepare monthly reports, and suggest improvements. Brand consistency: Ensure all content aligns with the café’s brand voice and values. Collaboration: Work closely with café staff, photographers, and influencers to create authentic content.Requirements Education: Bachelor’s degree in Marketing, Communications, or related field. Experience: 3 years of experience in social media management, preferably in F&B or hospitality. Skills: Strong copywriting, photography, and video editing skills. Tools: Proficiency in social media tools (Meta Business Suite, Canva, Hootsuite, etc.). Creativity: Ability to generate fresh ideas and adapt to trends. Customer focus: Passion for food, beverages, and creating memorable customer experiences.Benefits Dynamic work environment: Be part of a creative and energetic café team. Growth opportunities: Chance to expand into brand management and digital marketing.
Job Title
Social Media Manager