Job Title

Company DescriptionPowersutra, specializes in formal and semi-formal wear for women, addressing the gaps in quality, affordability, variety, and fit. Powersutra aims to provide, high-quality formal wear that combines practicality and comfort with individual style.Role DescriptionThis is a full-time on-site role for a Customer Care Associate at powersutra located in Gurugram. The Customer Care Associate will be responsible for ensuring customer satisfaction, providing customer support, utilizing analytical skills, effective communication, and delivering exceptional customer service on a day-to-day basis.QualificationsCustomer Satisfaction, Customer Support, and Customer Service skillsAnalytical Skills and Communication abilitiesExperience in addressing customer needs and resolving issuesStrong interpersonal skills and a customer-centric approachAbility to work collaboratively in a team environmentAttention to detail and problem-solving capabilitiesExcellent organizational and time-management skillsPrevious experience in retail or customer service roles is a plus